We offer a 30-day return policy for merchandise that is damaged, defective or incorrectly shipped. Please call or Email for a Return Authorization (RA) number before return shipping your product. Items return shipped without an RA number will be refused and returned to you at your expense. If an item is damaged, defective or shipped in error, we will cover your return shipping costs and issue a replacement. All authorized returns made for reasons other than the above are subject to a 15% restocking fee that will be deducted from the credit that is issued. We will not reimburse for or pay shipping for merchandise returned for reasons other than damage, defects or shipping error. All merchandise must be returned in its original package, box or poly bag. Refunds will not be made for merchandise returned in a condition not suitable for resale. Absolutely no returns will be accepted without a copy of the original invoice. Sorry, no returns or refunds will be given after 30 days from delivery of merchandise.

If you have any questions or are not satisfied in any way with our merchandise or service let us know by sending email to sales@GreatMiniatures.com.  We will make an earnest effort to make things better if we know there is a problem.

PRICES AND POLICIES
Prices and policies are subject to change without notice.

SALES TAX - Merchandise shipped to Iowa addresses must pay sales tax.

SHIPPING - US and Outside of US
For orders shipped within the US, shipping is provided by USPS. All shipping charges are calculated based on the dollar amount of your order and have been determined based on average shipping costs over the last 3 years.